Thursday, January 13, 2011
almost Wordless Wednesday one day late
Tuesday, January 11, 2011
Repeats
Pete and Repeat went down to the lake, Pete fell in....
No, I'm kidding. I'll spare you the rest of the joke.
In the past few months, (or I should say when I started paying closer attention) I have had quite a few repeat customers.
I've noticed a little trend, for lack of a better word, among them. The customer will purchase one small item from my shop, a $5 key fob or $7 bib. Then a week or so later, they'll come back and place a larger order.
It just goes to show how important customer service is no matter how large or small the order, especially when selling online. When a customer can't physically handle an item before they purchase, you have to be even more on top of answering emails, questions and the like. It's easy to get lazy and think "it's just a small item, this customer isn't as important as someone spending $50."
As a seller, I have no idea what type of social networks my customers have. One buyer purchasing a $5 dollar item could be sending a lot of other customers my way via word of mouth. Word of mouth and referrals is also huge when selling online.
Want me to finish that joke? ;)
Monday, January 10, 2011
Merry Christmas to Me!
One of my Christmas presents from my husband was a craft room. He started it after Thanksgiving and was done by the 23rd of December. Quite the guy!
Since then, I have slowly, very slowly, but surely getting it organized. It is definitely a work in progress.
I'll give you your first sneak peek. Three pictures, that's it. :) More will follow as I get more done. I promise.
On either side of my built in work table, there is a cabinet with open shelves. One side is for my sewing supplies. Over the last few months, I've saved glass jars to store stuff in. Snaps, key fob hardware, buttons, pom pom trim, etc. I love the look. Under the cabinet are my sewing tools that I use daily.
On the other side is my scrapbooking and paper craft supplies. (Can't forget the kleenex box!) Under this cabinet is some misc scrapbooking supplies that don't fit in my other organizer.
Since then, I have slowly, very slowly, but surely getting it organized. It is definitely a work in progress.
I'll give you your first sneak peek. Three pictures, that's it. :) More will follow as I get more done. I promise.
These cabinets will fill up more as I get more stuff moved into this room. This will probably get moved around, rearranged as I figure out just how I like to work.
My table is a lot of storage space under it. The grey tote is my Good Intentions Tote which houses half finished projects, misc supplies, "oopsies" that need to the seams ripped, etc. (Please tell me I'm not the only one with this type of tote.) I have most of my scrapbooking papers, rubons, stamps, and such stored in the black organizer. My key fob supplies are in the 3 drawer organizer. On top of my Good Intentions Tote is my little tote of light switch covers and behind that is my jewelry making supplies. Looks like I won't be reaching into the GI Tote anytime soon, it's pretty buried! Also under the table is my shipping supplies and totes of fabric.
On Saturday Hubby got our big, beefy desk sanded down and restained. Once it is muscled into this room, there will be more to organize.
I have most of the fun and easy-to-put-away supplies organized. Now I'm left with a bunch of odds and ends. Stuff I don't want to get rid of but I don't really know what to do with. Should I get another tote and toss it all in there? :)
Friday, January 7, 2011
'Garnet ~ January Birthday Gift Ideas' by ablemabel
A gift idea for all those January birthdays! Happy Birthday to us! :)
$28.00 | $42.00 | $8.00 | $48.00 |
$20.00 | $76.00 | $27.00 | $44.00 |
$15.00 | $300.00 | $30.00 | $83.00 |
$11.25 | $55.00 | $54.00 | $44.00 |
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